Technical Support Engineer

14 سبتمبر، 2022

0 3 دقيقة واحدة

الوصف الوظيفي

Job Description

Our client is a well-technology solutions provider working with government, retail, leisure and entertainment clients.

We are recruiting a UAE experienced field technology support engineer specializing in cloud and server applications.

Role Summary

Respond to service requests and assist in troubleshooting and resolving technical issues.
Attend in-person meetings with clients to analyze and diagnose technical problems.
Installation and configuration of devices and sensors based on project scope.
Installation and maintenance of application servers, database servers & cloud servers (Linux / Windows).
Manage SQL Server databases across all environments.
Configure and maintain database servers and processes.
Monitor the systems health and performance and carry out troubleshooting and resolution to ensure high levels of performance, availability, sustainability and security.
Assist developers with query tuning and schema refinement.
Provide customer training on products installed.

Mandatory Skills & Experience

3 years’ experience as an IT support engineer with minimum 1 year’s experience in database management and Linux.
UAE driving license is a strong advantage.

Education

Candidate Profile

Currently living in the United Arab Emirates – must be able to live and work in Dubai.
Good command of English.
Professional appearance, grooming, communication and presentation skills.
Outgoing personality with the ability to build long term relationships.