Call Center Executive

Call Center Executive

الوصف الوظيفي

• Attend and manage formal calls and provide accurate and concise information without any delay.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

المهارات

• Excellent written and spoken communication skills in English & Arabic.
• Minimum one (1) year previous experience in a call center / customer support role.
• Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
• A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
• Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
• Flexibility and openness to innovation and improvement.

تفاصيل الوظيفة

منطقة الوظيفة

الرياض, المملكة العربية السعودية

قطاع الشركة

الاستعانة بالمصادر الخارجية للعمليات التجارية

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

$1,000 – $1,500

عدد الوظائف الشاغرة

2

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