National Information Management Officer-(UNOCHA-ROSC)

National Information Management Officer-(UNOCHA-ROSC)

BACKGROUND

Organizational Setting and Reporting Relationships: The UN Office for the Coordination of Humanitarian Affairs (OCHA) is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions

This job opening is being advertised for the position of a National Information Management Officer (NOC) located in Amman, Jordan, and reports to the Head of the Coordination Support Unit.

DUTIES & RESPONSIBILITES

• Under the general supervision of the Head of Coordination support (CSU) and within delegated authority, the Information Management Officer will be responsible for the following duties:
• Provide strategic and day-to-day management of the information management team and related staff, including deployment of the surge and other short-term staffing.
• Take overall responsibility for the management of information and the production and dissemination of high-quality information products, tools, and services.
• Oversee the drafting, stylistic design, editorial coherence, and production of all information and reporting materials intended for external use, such as maps, infographics, reports, press releases, bulletins, and situation reports.
• Manages, guides, develops, trains, and fosters teamwork and communication among staff under his/her supervision
• Maintain and Co-chair an IMWG with agenda structured around HPC in accordance with IASC guidance to facilitate humanitarian information exchange, promotion of data and information standards, and HPC deliverables.
• Engage with OCHA Hubs, WoS sectors, and counterparts to ensure that information activities are coordinated and consistent in approaches with all response areas to the Syria crisis.
• Provide support to WoS IM and Coordinators as necessary; provide expert training on the use and development of IM tools and platforms to OCHA staff and humanitarian partners; advocate for the use of data standards and common platforms.
• Design, develop and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis.
• Advise and lead from IM on Humanitarian Program Cycle (including MSNA, PIN, Severity calculation, HNO; HRP; PMR development), response tracking (4W), planning, the rollout of new tools, etc as required. Coordinate with other internal OCHA units and external partners including WoS sectors and NES-F.
• Organize, design, and carry out the evaluation and analysis of location-specific datasets through meaningful statistical techniques.
• Support assessment and needs analysis activities (e.g. MSNA), including humanitarian needs overviews; secondary data reviews; provide advice on assessment design to ensure data quality; manage platforms and tools that support data collection and analysis e.g. Kobo Toolbox, ODK.
• Develop, and maintain spatial baseline and operational datasets in accordance with relevant standards and guidance; produce and update high-quality IM products and online services; maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners.
• Produce, update, and quality control IM products such as reports, charts, and infographics by turning data into graphical products to convey messages and a storyline; develop advocacy materials including posters, presentations, and other visual materials.
• Collaborate with internal and external clients; ensure IM resources/services are efficiently managed and used for service continuity and to keep sufficient IM capacity to deliver high-quality IM products on time.
• Participate in a related task force (Pop TF, IDP TF), working groups, and coordination (AAWG, AACell, CSU Call, ISG, etc) meetings internally and externally to support meaningful IM support on activities and deliverables.
• Evaluates the adequacy of existing information management and reference tools. Implements new technologies in information management to ensure that tools developed for efficient access to information are accessible to staff throughout the Organization.
• Advise the OCHA Head of Office on operational information management, including strategic and immediate priorities.
• Manage content on relevant web platforms, provide overall quality control for the platform and ensure content is current, comprehensive, and follows relevant metadata standards; work with external counterparts on related web platforms such as agency and cluster websites and OCHA-developed websites/tools such as the RPM to facilitate cross-site search and interoperability.
• Performs other related duties, as required.

Competencies

Professionalism:

Knowledge of organizational information infrastructure, including hardware, software, and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research, and gathering information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Client Orientation:

Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to the client.

Technological Awareness:

Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows a willingness to learn new technology.

Communication

Speaks and writes clearly and effectively, listens to others, correctly interprets messages from others, and responds appropriately. Asks questions and exhibits interest in having two-way communication, tailors language, tone, style, and format to match the audience, demonstrates openness in sharing information and keeping people informed

Teamwork

Works collaboratively with colleagues to achieve organizational goals, solicits input by genuinely valuing others’ ideas and expertise, is willing to learn from others, and places team agenda before personal agenda. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing

Develops clear goals that are consistent with agreed strategies, identifies priority activities and assignments, adjusts priorities as required, allocates appropriate amount of time and resources for completing work, foresees risks and allows for contingencies when planning, monitors and adjusts plans and actions as necessary, uses time efficiently.

Qualifications

Education:

• Advanced university degree (Master’s degree or equivalent) in political science, Computer Science, social science, public administration, international studies, economics, engineering, earth science/or other relevant disciplines with a minimum of five years professional experience in humanitarian information management, GIS, database management/Administration (familiarity with Kobo Tool, ODK, Survey Monkey, Adobe Illustrator, InDesign, ArcGIS, etc), data visualization, or data analysis is required.
• Alternatively, a bachelor’s degree with seven years’ experience in lieu of a master’s degree.

Experience:

• Minimum of 5 (five) years of professional experience in humanitarian information management, GIS, database management/Administration (familiarity with Kobo Tool, ODK, Survey Monkey, Mailchimp, Adobe Illustrator, InDesign, ArcGIS, etc), data visualization, or data analysis is required.
• Experience in the design and development of surveys, including user requirements, form design, survey implementation, data entry, data cleaning, and analysis an advantage.
• Experience in the usage of computers and office software packages (MS Access, MS Excel, MS PowerPoint, MS Word) is required.
• Work experience within the UN system or an International Organization is desirable.
• Data Management: Design, develop and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis.
• Good knowledge of GIS systems and supporting software (ESRI ArcMap10.2 are required), and
• Extensive work experience in IM coordination, and HPC data analysis (including JIAF, PIN, Severity, Response, etc.) with a strong background in database, GIS, Adobe suites, Kobo, R-Script, etc.

Language Requirements:

• Fluency in written and spoken English is required

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fees in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

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