Project Delivery Manager

Job Description

Job Description :

• Insuring smooth operations and maintenance.
• Incident management and problem management.
• Insuring smooth tariff management and performing changes in the system for new services and enhancing existing services.
• Make sure all opened faults, technical queries and emergencies are responded, restored, and resolved.
• Secure the needed work environment for the teams to prevent any productivity degradation.
• Responsible for managing, coaching and driving the teams to achieve KPIs.
• Preparing needed reports and presentations for management and customer review on regular/on demand basis.
• Participating/driving conference calls, meetings and action plans.
• Fluent in written and spoken English.
• Able to work independently and with team.
• Open approach to solving problems and dealing with new proposals.
• A thorough and methodical approach to work.
• High degree of analytical and investigative abilities.
• High experience on IN and charging system (Siemens @vantage)/NSN (select and charge@once)/Ericsson (CS5)).
• Technical assistance for new IN implementation and integration with another NE.
• Support in the Acceptance (ATP) tests for New Ericsson IN Platform (SDP, CCN, OCC, EMM and VS).
• Building new offers using Offer Manager (NSN IN) and RMA (E/// Rating Manager) Administration GUIs.
• Hands on UNIX/ORACLE/SHELL scripting.
• Bachelor of Computer Science and Information Systems.
• 10+ years in operation and maintenance of Intelligent Network and customer added Value Services in many positions (operator/vendor/Engineer/TL/Manager).

Job Details

Employment Types:

Part time

Industry:

Telecom

Function:

IT

Roles:

Delivery Manager

للتقدم على الوظيفة اضغط هنا