Key Account Manager, Fintech

13 سبتمبر، 2022

0 5 2 دقائق

الوصف الوظيفي

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Key Account Manager, you are sharp, talented, and passionate professional to develop an outstanding relationship with our customers and grow the company’s businesses for the Airtime Credit and Mobile Financial Services (ACS & MFS) by promoting Optasia's products to new clients & territories in North Africa.

What you will do

Establish productive and professional long-term relationships with stakeholders at all levels
Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
Optimize service performance from a financial point of view
Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
Monitor the market and competitor activities
Regular reporting on sales activities, opportunities, threats, project progress etc.
Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures

Achieve assigned service performance targets from SLA and financial perspectives
Achieve sales targets for new business (cross-selling opportunities)
On-time payment collection
Complete strategic account plans
Active member of integration project team and ensure on-time service launches
Maintain high customer satisfaction ratings
Arrange meetings between CXO level account personnel and the company’s management

What you will bring

5 Years of verifiable experience in Large Account Management
Proven sales track record of Telecom and/or VAS and/or Mobile Financial services/solutions
Sound understanding of the culture, politics and (regulatory) policies in Nigeria and a good insight into the telecom industry

Your key attributes

Strong interpersonal and relationship building skills
Modern, consultative sales techniques and results orientated
Self-motivated and ability to work independently

Ability to converse with stakeholders of all levels, from C-level to business operations
Effective influencing, persuasive and negotiation skills
Highly analytical, converting trends into actions
Excellent presentation skills
Pro-active attitude
Multi-tasking and coordination
English, French and local language is required

Why you should apply
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽‍⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart

Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground