Health Operations Specialist

12 سبتمبر، 2022

0 4 2 دقائق

Job Description

Job Description :
Company
Our client is founded by the Saudi government to bring all communities together and develop all sectors and fields with innovative solutions. The organization generates over $24 million in sales and has over 850 companies and 700 employees.
They are currently looking for a Health Operations Specialist to be based in Saudi Arabia.
Duties & Responsibilities:

Assist and support development, updating and roll-out of a comprehensive Medical Emergency Response Plan (MERP), Training and readiness sessions, Tracking emergency incidents, identify patterns and proactively propose solutions to minimize or eliminate the occurrence of emergencies
Assist and lead assigned tasks in the case of an emergency and implementing of appropriate protocols and ensuring health and safety of affected persons informed by clinical decisions
Liaise with medical facilities when patients are transferred to other facilities and physically join the patient at the facility to ensure the process is efficiently managed and to provide support to patient as needed
Collect and assess the relevant community health and operator performance data and conduct periodic reviews of the state of community health, performance of vendors, etc.
Working with vendors, monitoring any patients or patients serviced by non-NEOM facilities and prepare relevant updates to respective stakeholders
Support in the assimilation of any complaints/issues/hazards/violations, develop recommendations, escalate appropriately, and monitor until resolution
Stay up to date with new and updated information about COVID-19, and provide guidance as needed on relevant policies, protocols, and guidelines
Assist in continuous updating and implementation of COVID-19 protocols, guidelines, vaccine distribution, and administration of COVID-19 response plan
Actively contribute to the development and implementation of policies, processes, and procedures
Assist in completing any requested internal or external reports related to community health operations
Support working relationships with relevant internal and external stakeholders
Collect feedback from stakeholders on issues being faced and other requirements and develop action plans
Prepare progress reports as necessary to ensure relevant stakeholders remain informed
Support on administrative tasks as required for contract management
Give input to scope of work documents to support new contract establishment or renewal of existing contracts

Qualification & Requirements:

Undergraduate qualification preferred (specialism in emergency response, disaster management, medicine, logistics/operations, or related field)
An advanced post-graduate degree or studies in medicine, public health management is highly beneficial
10+ years experience in emergency management and/or health care operations
Experience in emergency response operations for remote areas highly desirable
Must speak Arabic and English