TR Senior Transportation Manager

11 سبتمبر، 2022

0 5 2 دقائق

الوصف الوظيفي

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Job summary

At Amazon, we believe that every day is still day one. A day to take the first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

We are looking for a Senior Manager, Turkey Transportation Management (f/m) to join our Transportation team as a senior team member.

This role is best described as transportation "Chief Marketing Officer" with the ultimate goal to drive competitive advantage in the transportation space to fuel the flywheel and delight our customers.

This job is ideally suited for a highly talented individual who is animated by customer obsession and has a passion for technology.

The Senior Transportation Manager is the voice of the customer within the transportation team of carrier managers.

Key job responsibilities

Document commercial and Amazon logistics capabilities in Turkey (customer experience, speed, technology, cost) and identify major gaps to be bridged.
Develop a framework to measure carriers' maturity in critical areas of customer experience and cost competitiveness.
Manage bi-annual strategic reviews with main carriers to drive innovation and improve customer experience and as such is participate in meetings with senior leadership of main commercial carriers.
Be Amazon's ambassador to explain and influence carriers' strategy to invest in Amazon growth.
Own the carrier portfolio strategy.
Conduct market intelligence to identify key differentiating points to make transportation a competitive advantage.
Participate in business reviews with key internal stakeholders (retail, delivery experience, transportation programs, benchmark, customer service) to identify transportation pain points and then work with commercial carriers to address them.
Take the driving seat of the next big transport innovations in continental Europe and translate concepts/ideas into proven enhanced customer experience.
Own the Turkey transport innovation and service development roadmap and ensure internal technical stakeholders are engaged to deliver solutions.
Attend external trade forums and collaborate with main carriers' innovation centers to gain visibility on new service developments and define a path to partner with commercial carriers to bring innovation to Amazon customers.
Be in charge of the sustainability agenda with commercial carriers.

الوصف الوظيفي

المهارات

Degree in Logistics, Supply Chain, Business, Engineering, Economics, Science, or a similar related discipline MBA preferred.
Strong analytical/quantitative skills and ambition to develop these further
Experience in carrier/service provider management in fulfillment, transportation or supply chain, or experience in program management.
Excellent communication skills in English with Amazon business senior leadership.
Ability to interact with commercial carriers senior leadership to nurture strategic relationships.
Good working knowledge in Turkish ideal (written and verbal) as position is based in Istanbul
Excellent written skills to contribute to regular planning exercises.

PREFERRED QUALIFICATIONS

Master level degree or higher preferred
Familiarity with operations and supply chain management concepts (e.g. forecasting, planning, optimization, logistics) gained through work experience or graduate level education
Turkish language skills