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Supermarket – Operations Manager

Job Description

Job Description :
Company
Operating in select sectors and demand driven markets within the Gulf region, the company has a mission to be the top Bahrain based service and trading group. The company strives to deliver quality products and services to ensure commercial success for all their customers.
They are currently looking for an Operations Manager to be based in Bahrain.
Duties & Responsibilities:

  • Plan and drive the retail operations so as to ensure maximum sales, maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth.
  • Maintain the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/ her area in the store in all aspects.
  • Work closely with the General Manager in decision making and strategic planning for the company operations.
  • Oversee the operational departments: Grocery, Produce, Wellness, and Front End.
  • Responsible for the daily operations of all branches at all times and delegating work.
  • Hire and evaluate department manager positions.
  • Ensure sufficient staff availability in all branches to cater for all customer needs.
  • Collaborate with Marketing Manager to develop storewide merchandising guidelines and strategic approaches to marketing efforts (such as advertising, promotions, and demos).
  • Monitor all refrigeration temperature in accordance with ministry policies and procedures.
  • Ensure all items delivered to branches are adequate and good for sale to the customers.
  • Ensure all damages returned from branches and sent to store according to company procedures.
  • Track sales and inventory for all products and manage product inventory to avoid obsolete, overstock and out of stocks.
  • Maintain the category merchandising planograms for each branch.
  • Ensure the company operations equipment is maintained in good working order.
  • Oversee repair and maintenance projects.

Qualification & Requirements:

  • University Degree in Business Administration or a related field.
  • Minimum of 8 years experience as a Purchasing Manager or in a similar position.
  • Deep knowledge of inventory and supply chain management.
  • Supervisory and management experience.
  • Proficiency in Microsoft Office and purchasing software.
  • Excellent communication skills, both written and verbal.
  • Strong critical thinking and negotiation skills.
  • Strong planning and organizational skills.
  • Ability to work independently.

Job Details

Employment Types:

Full time

Industry:

Recruitment / Staffing / RPO

Function:

Sales / Business Development

Roles:

Business Development Manager

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