Outlet Manager

Job Description

Mvenpick Hotel Jumeirah Beach
The place to savour life! At Mvenpick, we believe indulgence isn't a privilege – it's a crucial ingredient in our recipe for happiness. Savouring life's natural pleasures brings fulfilment, appreciation and positivity. When you smile at life, life smiles back.
Outlet Manager
We are looking for a Manager who can lead our team with passion for guest service and a champion for Heartists, can quickly spread a culture that indicates exceptional service, and one who is eager to show the ability to deliver extraordinary levels of brand standards to ensure Movenpick Jumeirah Beach is the preferred dining destination and best place to work for all of our Heartists!
What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Reporting to the Director of Food&Beverage, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Recruit, train, manage, mentor, lead and develop supervisors and Heartists
• Effective performance management through focus on Heartist development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
• Working closely with Assistant Director of F&B to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
• Supervise and support employees while ensuring service standards are maintained
• Maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, dcor and service flows
• Exhibits an entrepreneurial attitude towards the restaurant's operation
• Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
• Responsible for scheduling and daily payroll reporting
• Ensure constant focus on the venue's goal
• Assist to ensure the venue is managing within set budget guidelines
• Ensure cleanliness and safety of the venue
• Act as a liaison between venue staff and other departments
• Ensure department holds regular communication meetings
• Perform line duties as required
• Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth
• Follow HACCP, Basic Food Hygiene, ALLSAFE and other safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• Minimum of 2 years in the role from an International hotel chain experience
• Communicates well in verbal and written English
• Excellent beverage and wine knowledge is required
• Previous point of sale system experience required
• Knowledgeable in Microsoft Office and other related systems
• University/College degree in a related discipline preferred
• Excellent organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Tight-knit, inclusive, detail-oriented, and knowledgeable teammates
• Supportive team always willing to work together to complete the task at hand
• Cohesive teams with the ability to be successful with and without direct supervision

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
#BeLimitless

Job Details

Employment Types:

Full time

Industry:

Hospitals / Healthcare / Diagnostics

Function:

Others

Roles:

Other Roles

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