وظائف بيت الأردنوظائف في الاردن
Collection Officer
Collection Officer
الوصف الوظيفي
Job Brief:
Responsible for the collection of outstanding balances, handling the collection process through interviewing/ telephone communication, explaining Umniah policies and legal regulations to customers to ensure the collection of due balances on time, in addition to following -up on legal actions for inactive accounts if needed.
Key Responsibilities:
- Collect outstanding active and inactive balances (large, strategic, and government accounts) on a timely manner through interviewing/ telephone communication, set up repayment schedules, and explain Umniah policies and legal regulations to customers
- Obtain and verify information related to debtor's employment, earnings, property, credit, bank accounts, assets, liabilities and similar information
- Prepare the needed documents for the customers/ courts when needed
- Maintain up-to-date records
- Use skip-tracing techniques, including communications with various agencies and the public, to obtain information to locate debtors
- Prepare the assigned inactive accounts’ information for legal enforcement, including developing case summaries, obtaining evidence and consulting with attorneys, claim adjusters, other county departments and outside agencies
- Testify in courts when needed
- Follow-up on the legal agencies to ensure proper collection process is being applied
- Prepare statement of account report for active and inactive accounts
Technical Skills & Knowledge:
Essential:
- Basic knowledge of accounting principles
- Good knowledge of telecommunication industry, products, and services
- Good command of English language both speaking and writing
- Good command of computer skills (MS Office)
- Excellent command of negotiation skills
- Excellent command of communication skills
Desirable:
- Basic knowledge of legal proceedings
- Basic knowledge of applicable national laws
تفاصيل الوظيفة
- منطقة الوظيفة
- عمان, الأردن
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
