Outlet Supervisor

8 سبتمبر، 2022

0 7 2 دقائق

Outlet Supervisor

الوصف الوظيفي

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 116 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

Main Duties/Description:

Schedule staff and complete payroll records in accordance with budgeted guidelines.
Conduct all opening procedures including obtain pool keys, unlocking all cabinets, setting up amenities and organizing pool towels.
Conduct all closing procedures at shift end.
Oversee service of guest amenities (towel set-up, cold towels, juices, fruits and other amenities) to ensure guests are provided with a level of service in keeping with Four Seasons standards.
Oversee the maintenance of the equipment.
Utilize the hotels computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports as well as Avero log entries.
Follow up on service procedures (day time and evening time).
Interview and select job applicants as well as supervise, discipline and give performance evaluations for outlet employees.
Perform other tasks or projects as assigned by hotel management and staff.
Respond properly in any hotel emergency or safety situation.
Report any accident immediately, no matter how minor to a manger.

The benefits offered by Four Seasons Hotel Kuwait include:

Full board single living accommodation in a high quality, well-resourced compound
Complimentary nights at FS Hotels worldwide
Regular social and sporting events
Paid home leave tickets
Quality employee meals
Free transportation to and from work
High speed Wi-Fi internet in accommodation and employee transportation buses