وظائف السعوديةوظائف بيت السعودية
Customer Success Specialist – Saudi National – AlQassim
Customer Success Specialist – Saudi National – AlQassim
الوصف الوظيفي
- Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit
- Visiting customers to collect information about their performance to identify customer’s status
- Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries to ensure high-level satisfaction and determining future requirements
- Promoting Imdad consumables, Estore and Imdad patient’s websites according to the KPIs
- Studying and analyzing customer’s details after updating their contacts and competitor’s data to define the improvement criteria
- Reporting and reviewing weekly reports in regards to customer visits, customer feedback, Customer information and KPI reports to CSD Supervisor/ CSD Manager
Minimum Qualifications:
- Bachelor degree or Diploma in Business administration or any other related field
- 1-5 years of experience in the Client Support / Customer Service field
- Saudi National
- Preferable Males
- KSA Driving License + car
المهارات
- Proficient in Microsoft Word, Excel, Outlook and PowerPoint
- Bilingual (Arabic, and English) is a must
- Active listening
- Strong verbal & written communication skills
- Effective time management, organization and multi-tasking skills
- Excellent interpersonal skills
- Problem-solving skills
- Team player with ability to perform well under pressure
تفاصيل الوظيفة
- منطقة الوظيفة
- القصيم, المملكة العربية السعودية
- قطاع الشركة
- المؤسسات الدينية وأماكن العبادة; صناعة الدواء; رأس المال الاستثماري وحقوق الملكية الخاصة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- —
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- المستوى المهني
- مبتدئ الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 1 الحد الأقصى: 5
- منطقة الإقامة
- جدة,المملكة العربية السعودية
- الجنس
- ذكر
- الشهادة
- دبلوم
التعليم
Business administration
