Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the jetpack domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the rank-math domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the advanced-ads domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6114
Customer Service Representative - وظيفتي
وظائف الكويتوظائف مونستر الكويت

Customer Service Representative

Job Description

Job Purpose:-
The Customer Service Representative is a key role in Gulf Bank%27s strategic aim to become the most customer focused bank in the region. As a brand ambassador for the bank you will be instrumental in providing best-in-class customer service and transaction support to customers.
Before applying for this role
Accountabilities:-

  • Banking Transactions:
    • Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks
  • Mail, Telex & ATMCards:
    • Receive returned cheques, new ATM cards etc. sort, make required entries and advise parties accordingly
  • Communication:
    • Send, receive and file telex confirmations and ensure transfers are properly processed
  • Customers Enquiries:
    • Respond to all customer enquiries and requirements in a proactive and professional manner
  • Customer service:
    • Deliver high quality customer service and exceed satisfaction goalswith every customer contact
  • Customer Records:
    • Create, update and maintain relevant customer records ensuring that data is recorded appropriately
  • Corporate Governance & Compliance:Work fully within:
    • risk policies and procedures
    • all compliance regulations
  • Education / Qualifications
  • _Bachelor as degree / Equivalent Qualification_
  • Knowledge:
    • Knowledge of Consumer Banking Products & Services (training provided)
    • Good understanding of customer needs
  • Experience:
    • 0 _ 2 years experience in a customer facing role_
  • Generic & Specific Skills:
    • Excellent Communication Skills
    • Bilingual in Arabic and English
    • Computer literacy (MS Office & BEAM)
    • Project Management
    • Risk Management

Job Details

Employment Types:

Full time

Industry:

Banking / Accounting / Financial Services

Function:

Customer Service / Call Centre / BPO

Roles:

Customer Service Executive (Voice)

للتقدم على الوظيفة اضغط هنا

مقالات ذات صلة

اترك تعليقاً

لن يتم نشر عنوان بريدك الإلكتروني. الحقول الإلزامية مشار إليها بـ *

شاهد أيضاً
إغلاق
زر الذهاب إلى الأعلى