وظائف شاغرة لدى شركة امنية في مجال إدارة الأعمال أو أي مجال آخر ذي صلة

وصف الوظيفة:

Job Brief:

Responsible for promoting, cross-selling, and up-selling Umniah’s products and services through various communication channels. Also, responsible for generating sales leads for sales teams, in addition to maintaining an up-to-date sales pipeline.

Key Responsibilities:

• Contact potential or existing customers to promote Umniah’s new /existing product and services using redefined scripts.
• Enter call type coding, customer data, and tracking information accurately and ensure maintain an up-to-date database.
• Maintain updated knowledge of Umniah’s products and services in order to meet customers’ expectations and reply to their inquiries.
• Handle customers in a professional and efficient manner taking into consideration the objectives and KPIs.
• Cross-sell and up-sell Umniah’s products and services through advising customers on other products and services offered by Umniah to fulfill their requests and needs received through calls.

Tools & Systems:

• Sales Pipeline.
• CRM System.

Requirements

Education: Bachelor Degree in Business Administration or any other related field.

Level of Experience: Basic Knowledge in a related field.

Tools & Systems Essential:

• Oracle CRM System.
• Log-in Systems such as Cisco.

Technical Skills & Knowledge:

Essential:

• Basic knowledge of various selling techniques (direct sales & telesales).
• Good knowledge of telecommunication industry, products, and services.
• Good command of computer skills (MS Office).
• Good negotiation skills.
• Excellent communication skills.
• Excellent knowledge of smart phones’ settings and applications.
• Excellent command of English language both speaking and writing.

Desirable:

• Good command of tele-sales skills.
• Good knowledge of social media platforms.
• Good command of problem solving techniques.

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