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Supervisor - Offshore Communications Hub - وظيفتي
وظائف السعوديةوظائف بيت السعودية

Supervisor – Offshore Communications Hub

Supervisor – Offshore Communications Hub

الوصف الوظيفي

  • Main Responsible for effectively and efficiently managing Communication Center in order to provide 24/7 contact point for Kanoo Shipping and Offshore stakeholders
  • Ensure all stakeholder’s incoming messages are acknowledged and attended if urgent action is required or appropriately forwarded to the concerned persons as per procedure
  • Ensure all after office hours requirements from customers are complied where possible by direct attendance or immediate coordination with the concerned staff / parties when necessary
  • Ensure accurate information is provided on a timely manner as required by stakeholders
  • Responsible for ensuring effective implementation / compliance of Management Requirements as per Kanoo Shipping Operational / Quality / HSSE Procedures and Policies
  • Monitor suppliers to ensure Kanoo Shipping Operational / Quality / HSSE / Accounting requirements are always strictly complied
  • Ensure complaints, procedure and safety related issues are reported to Operations Manager, investigated and required appropriate corrective actions implemented
  • Ensure Communication Officers opens / updates KPI / Simply5 call file accurately and on a timely basis as per procedure
  • Supervise and provide guidance to Hub Communication Officers to ensure top performance of responsibilities and achieve customer requirements
  • Ensure Communication Officers monitor suppliers to ensure Kanoo Shipping Operational / Quality / HSSE / Accounting requirements are always strictly complied
  • Responsible for ensuring the compliance of Communication Officers to the Cash to Master handling and security procedures
  • Responsible for ensuring the effective compliance of Communication Officers to the Emergency Response procedures in cases of emergencies
  • Ensure Offshore Procedure cover functions to Port Operations Supervisors are properly handled and carried out
  • Ensure Communication Officers are capable of providing accurate and timely assistance to Kanoo Shipping staff in the field / after office hours when necessary
  • Carry out Communication Officer duties as per schedule / instructions provided by Operations Manager
  • Ensure documents are properly filed on records as per procedure / instructions from Operations Manager
  • Carry our regular meetings with Hub Communication Center staff and formulate improvement initiatives / corrective actions to issues encountered and submit to Operations Manager the Minutes of the Meeting on a weekly basis
  • Acting as Fire Marshal to Shipping – RTN area as per training provided
  • Responsible for improvement of performance in carrying out responsibilities to achieve customer requirements

المهارات

  • Graduate / Bachelors' Degree in relevant discipline
  • Thorough knowledge in all kinds of shipping visa formalities and required hotel + transport arrangements + import and offshore vessel operations for all types of vessels
  • Excellent in Communication
  • Excellent in Planning
  • Excellent in Management
  • Excellent in speaking and writing in English language
  • Proficient in Office software utilities (Outlook Excel, Word)

تفاصيل الوظيفة

منطقة الوظيفة
الشرقية, المملكة العربية السعودية
قطاع الشركة
الشحن; خدمات النقل البحري
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
1

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