Retail Sales Executive

7 سبتمبر، 2022

0 5 دقيقة واحدة

الوصف الوظيفي

Do you have a passion for pets? We are a small but expanding online pet store (pethouseksa.com) and we need a pet lover to join us to deliver exceptional service to our Customers in our new retail store in North East Riyadh.

Working in shifts you will be the public face of our business, greeting our store Customers, answering their queries, and promoting products to maximise sales. This is a unique opportunity to develop your skills and career as our business expands.

Tasks and Responsibilities:

Deliver an exceptional service to store Customers:
Greet the Customers and assist them in selecting the right product
Listen effectively to understand Customer needs and issues
Communicate clearly
Provide accurate product and service information to maximise sales
Use every Customer contact to build loyalty
Receive feedback and escalate to management when necessary
Handle Customer issues in a calm respectful manner, escalating to management when necessary
Cashier Responsibilities:
Accurately process the orders and payments by cash / credit cards
Issue receipts / refunds / change to Customers
Ensure awareness and vigilance at all times of security in the store without any negligence
Assist in ensuring that the product display area is clean and organised
Support management with other tasks as required by the business