Telesales Campaign Team Leader

6 سبتمبر، 2022

0 3 دقيقة واحدة

الوصف الوظيفي

Job Description – Telesales Campaign Team Leader (2200004G)
Job Description
Telesales Campaign Team Leader – ( 2200004G )
Description
KEY RESPONSIBILITIES/ACCOUNTABILITIES:

Facilitate direct telesales team by instructing team members to inform existing customers about new offers arrivals in the company and encouraging them to make sales.

Inform customers about all products in the company, their uses and benefits.

Take orders made by customers and ensure that they are successfully delivered to them in due time.

Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction.

Ensure proper documentation in the information system in due time and check through them for accuracy.

Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results.

Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously.

Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results.

Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold.

Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
Qualifications
Minimum Qualifications:

Bachelor's Degree
Language Skills:

Fluent English and Arabic skills (written and spoken) required.
Years of Experience:
* Minimum of 4 years of experience
Primary Location
: Kuwait-Solutions by stc Head Office
Job
: Team Leader
Organization
: 80 CEO Office
Job Posting
: Aug 24, 2022, 7:17:09 AM