Product Management – Zain Cash

6 سبتمبر، 2022

0 6 2 دقائق

الوصف الوظيفي

Description You will be responsible of Developing new products and services and designing BRD papers to translate ideas to concerned parties. in addition to Identifying technical and business requirements, translating them to technical departments testing, analyzing, troubleshooting, monitoring performance, and performing improvement activities, in addition to participating in implementing different product development projects within the department.
Main tasks will include but will not be limited to:

Performing market research, examining new trends/ technologies to suggest new ideas, as well as forecasting analysis, collecting data about market segment preferences, demands, and penetration strategies.
In addition to researching and analyzing competitors’ products, services and offers to understand Zain cash’s position related to the business marketing segment.
Gathering customer feedback and requirements in the business marketing segment from customer care(operation), sales departments, as well as other external sources, and subsequently utilizing customer feedback in improving products and service levels and ensure customer satisfaction.
Identify the technical requirements for each new product and ensure that product initiatives provide an adding value to the business.
Preparing concepts for new products, services, and initiatives, which include a description of its characteristics and requirements, and subsequently translating the product features to technical terms and communicating them to concerned parties and related systems and applications such as Mobile App, Core systems, CRM, in order to guarantee the functionality and seamless delivering of services
Participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launching testing to guarantee product technical functionality, and monitoring products performance throughout the product life cycle
Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.
Ensuring project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.
Providing sales and customer care with support, training, and direction in matters regarding Mobile Money products.
Monitoring the Key Performance Indicators (KPIs), and developing periodic reports which include KPI results, gap analysis for targets and results…etc.
Performing other duties related to the job as assigned by the direct Manager.

What Do You Need to Qualify To be shortlisted for the position, you will need to comply with all of the below requirements:

holds Bachelor’s degree in Business Administration, Marketing, IT, BIS, MIS, Engineering or a related field.
5 Years’ experience of relevant experience
Certification in Agile is preferred:
– PMI-ACP
– CSM
– PSM
– PSPO
– CSP-PO