Area manager -Coffee Retail

Area manager -Coffee Retail

الوصف الوظيفي

Job Purpose:

Toby's Estate Coffee Roaster is seeking a motivated area manager to oversee stores throughout Dubai. The successful candidate will have strong leadership and interpersonal skills, as well as a proven track record in meeting sales and revenue targets. We’re looking for a professional who has experience managing teams and maximizing productivity. The ability to work independently is essential. The successful candidate will be ready to build long-term relationships with stores in the region and ensure quality consistency across each individual location. Priority will be given to those with experience in the hospitality industry of over 3+ years in a similar position.

Key Responsibilities & Accountabilities:

· Must be highly-motivated with a positive attitude

· Experience of pre-openings for new coffee outlets or restaurant

· Willingness to adapt change, champion new ideas and being creative

· Formulate fruitful business development strategies to ensure long-term success

· Report to senior executives on progress and issues on a regular basis

· Evaluate performance using key metrics and address issues for improvement

· Deal with problems by providing creative and practical solutions

· Ensure compliance with company’s policies and operational guidelines

· Undertake sound financial management to ensure stores are profitable and stay within budget

· Leading multiple store teams to drive customer service standards

· Provides on-going coaching and performance feedback to staff members.

· Assigns daily tasks to staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service.

· Manages the maintenance of inventory level within guidelines established.

· Maintain a safe work environment by enforcing all safety standards.

· Lead all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel and payroll management.

· Communicate with clients on a regular basis.

· Ensure quality consistency across the region.

· Maximize sales and profitability in the region.

· Set standards and objectives for different stores and departments

· Optimize and oversee operations to ensure efficiency

المهارات

Qualifications & Experience:

· Minimum of 3 years’ experience as a district or area manager of multi-unit operations.

· BSc/BA in business administration, retail management or similar field

· Good knowledge of MS Office.

· Knowledge of business procedures and functionality.

· Willing to travel.

· Proven track record of meeting sales targets

· Knowledge of performance evaluation metrics and principles

· Sound understanding of optimization of store operations and standards for success

· Working knowledge of ERP software

· Exceptional communication and interpersonal abilities

· Excellent organizational and leadership abilities

· Strong business acumen with a strategic orientation

· Excellent problem-solving abilities

Skills:

· Extensive coffee knowledge or the ability to obtain product knowledge.

· Reliable with strong sense of responsibility plus problem solving ability.

· Strong organizational skills and ability to multi-task in a fast-paced environment.

· Strong customer service skills.

· Knowledge of administrative aspects of store operations.

· Basic computer skills and ability to quickly learn new technology systems.

· Ability to work cohesively with fellow colleagues as part of a team.

· Strong interpersonal and problem-solving abilities.

· Excellent communication and organizational skills.

· Ability to write reports & standard of performance manuals.

· Be able to work well under pressure and motivate the team around them.

· Be enthusiastic, knowledgeable and resourceful, with an eye for detail.

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

المطاعم وخدمات الطعام; البيع بالتجزئة وبالجملة

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

المبيعات

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

المرشح المفضل

المستوى المهني

إدارة

عدد سنوات الخبرة

الحد الأدنى: 3 الحد الأقصى: 10

منطقة الإقامة

الإمارات العربية المتحدة

الجنس

ذكر

الشهادة

بكالوريوس/ دبلوم عالي

للتقدم على الوظيفة