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Customer Service Representative - وظيفتي
وظائف الخليجوظائف بيت قطر

Customer Service Representative

Customer Service Representative

الوصف الوظيفي

We are looking for a Customer Service Representative

  • Responsibilities are to be an intermediary between sellers and buyers.
  • Providing guidance to buyers and sellers.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
  • Follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

الوصف الوظيفي

المهارات

  • Previous experience in a customer support role (Dealing with VIP guests)
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems/ Microsoft office and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Must be available to join immediately
  • Must have Qatar Driving license
  • Bachelors / Higher diploma

المهارات

تفاصيل الوظيفة

منطقة الوظيفة
الدوحة, قطر
قطاع الشركة
وكالات التوظيف; العقارات
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
الدور الوظيفي
خدمة العملاء ومركز الإتصال
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
4

تفاصيل الوظيفة

المرشح المفضل

المستوى المهني
متوسط الخبرة
عدد سنوات الخبرة
الحد الأدنى: 5
منطقة الإقامة
قطر
الجنس
ذكر
الجنسية
الدول العربية
الشهادة
بكالوريوس/ دبلوم عالي
العمر
الحد الأقصى: 38

المرشح المفضل

Original Article

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