Senior Risk Solution Delivery Manager

26 أغسطس، 2022

0 7 3 دقائق

الوصف الوظيفي

Role: Senior Risk Solution Delivery Manager

Location: Abu Dhabi

ROLE PURPOSE:

Responsible for planning, organizing, and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget, and within scope.
Work with cross-functional teams to develop and document a common understanding of project requirements.
Manage Projects and Major tasks rollout in Risk Management sector, Coordinate with vendors, business users and other stake holders to articulate and document business requirements, change requests, Data Gap Resolution Strategy and Data Feeder module design and development required for Risk management projects from various banking source systems.
Manage projects within agreed governance structures and processes, to ensure consistency of approach and efficient use of resources.
Defining the projects KPIs and measuring them throughout the project lifecycle
Determines how changing business needs will affect existing systems.
Ability to work directly with Business units to develop user requirements and report specifications.
Articulate and document business requirements for projects, change requests etc.
Manage vendor service level and quality of development.
Coordination between project and business teams during the execution of projects and tasks.
Provide business with required technical support, assessments, and reports.
Propose technical recommendations and improvements.
Mitigate risks and close audit points if any on the applications and processes.
Manage multiple initiatives and track projects/BAU requests/ CRs to closure.
Closely monitor the incidents tickets and problem tickets and close them before the breach of SLA.
Understand the latest technology trends and provide improvement suggestion in the products.
Review the vendor proposal and provide feedback on the same to ensure the completeness of the scope and quality
Provide periodic reports and monthly updates on the ongoing initiatives to business and PMO.
Follow-up with service teams/vendors for support issues and respond quickly to service tickets in a timely manner.
Facilitate and UAT of projects, CRs by adhering to Quality control policies and guidelines.
Support “go-live’ and post ‘go-live’ activities for projects and any releases to production.

Key Accountabilities of the role:

Deliver IT projects and tasks assigned for the agreed scoped business requirements, within planned budget, and planned time
Work with cross-functional teams to develop and document a common understanding of project requirements.
Determines how changing business needs will affect existing systems.
Comply with ADIB IT processes, and procedures.
Ensure business continuity by conducting periodic system health check, DR rehearsal, security updates, technology updates, backups, hardware maintenance, software maintenance, license maintenance, and technical design improvement to assigned systems
Support requests of information, dashboards, MBLs and adhoc reports related to assigned systems.
Maintain the service level of vendors support and quality of development.
Improve awareness and keep knowledge up-to-date about supported systems and related IT technology solutions.

Communication:

Attend all the team meetings, one to one meeting to have a high level of communication culture.
Timely response to email, tasks assigned and diligent follow-up with various stakeholders.
Prepare task status reports and submit to stakeholders on timely basis.

Documentation / Process Ownership:

The incumbent is responsible to comply with ADIB documentation and process standards that are defined SDLC.

Information Security:

Maintain information security related to ADIB, throughout the period of employment.
Report any potential or actual risks or incidents affecting the security of information to the helpdesk.

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

8+ years of Banking Domain experience
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation

Previous experience:

Project Management and Delivery experience for Group Risk initiatives
Minimum 10+ years of relevant experience in banking domain.
Proven ability to effectively assess and mitigate project risks and dependencies
Be a good team player with cross techno functional knowledge and skills.
Excellent communications skills (written and verbal)
Team management skills.