Technical Coordinator

Position Title:	Technical Coordinator
Component:	SMEs Competitiveness Component
Reporting:	SME Business Manager
Period of Performance:	One-year contract renewable upon satisfactory performance
Location:	Amman, USAID BGA Office

Project Overview

The USAID/Jordan Business Growth Activity will enable Jordan’s small and medium enterprises to improve their productivity and competitiveness, create new jobs and innovations within a range of sectors, and advance Jordan towards a more prosperous, resilient, and inclusive future. Through a series of evidence-based interventions, the Business Growth Activity will support these enterprises with direct firm-level assistance and broad-based capacity building programs to mobilize millions in capital, and address constraints through advocacy and public-private dialogue that complements USAID’s policy reform initiatives. The activity strives to allow growth-oriented small and medium enterprises to reach new markets and buyers, increase collaboration along value chains, and improve efficiency and quality to meet demand. The activity will empower these enterprises to access tailored and competitively priced debt, equity, and new hybrid financial products to operate within a more responsive business environment better informed by public-private dialogue and advocacy. This will allow small and medium enterprises to engage women, youth, and persons with disabilities, and increase sales, exports, and broad-based job creation

Position Summary

The Technical Coordinator will be responsible for assisting in all projects, tasks, and activities related to the execution of the USAID BGA Technical Units plan and programs and provide support to the technical team and other team members involved to coordinate the needs of the technical interventions, and during the different phases of opportunities publicizing, screening, due diligence, awarding, implementation, monitoring, and evaluation.

Roles and Responsibilities:

S/he will perform related responsibilities as required. S/he shall be responsible for, but not limited to, the tasks detailed hereunder:

• Work plan Activity Support: Provide support in the implementation of the Competitiveness work plan activities including the designing, and implementation to meet BGA’s targets and performance indicators under the supervision of the SME Business Managers and the technical DCOP.
• Stakeholder Relations: Support the dissemination of the BGA opportunities to the agreed-upon and targeted businesses and beneficiaries. As well as provide information and guidance to the activity beneficiaries and consultants, as requested.
• Call for Application: the coordinator will be responsible of the process as follows – but not limited to:
  • Compile the questions received during the clarification period; work with the grants, procurement, and technical teams to prepare responses and disseminate the answers.
  • Receive all applications submitted by BGA beneficiaries.
  • Conduct the initial screening of applications to determine eligibility and ensure needed documents are available for the evaluation team and committee.
  • Assist in the preparation and gathering of documentation required to complete the due diligence process for short-listed applications, as assigned.
• Data Management: Lead the data management of the developed internal data collection platform (BGA Management Information System); including but not limited to collecting, processing, data entry, data cleansing, validating, storing, analyzing, interpreting the information into a dashboard, related visuals and actionable tasks utilizing the analytical tools such as Microsoft Power BI.
• Reporting support: Provide regular reports to the different stakeholders; on progress, impact levels, lessons learned and issued logs, as assigned by the technical DCOP/unit director.
• File and Document Management: Manage and archive the reports and the developed repository including the unit’s folders and any developed sheets and trackers, both hard and soft copies.
• Administrative support: Provide necessary admin support to ensure efficient operation of the Competitiveness Unit, which includes but not limited to responding to phone calls and inquiries, organizing and scheduling appointments and field visits, planning and attending committee evaluation meetings and ensuring documenting detailed minutes, managing the support mail, draft, and distribute emails, correspondence memos, and letters.
• Event and Communication Support: Work closely with the USAID BGA Communications Team to assist in organizing and managing project related events, workshops and seminars in coordination with USAID BGA teams and external stakeholders; helping prepare, deliver and follow-up on all external events, training programs, workshops and other related activities.
• Support in any other tasks required to ensure annual plan fulfillment and sufficient delivery.

Skills & Knowledge

• Professional presentation & communications skills: able to concisely and accurately describe conditions & status, and ability to develop and lead presentations in projects and related events as needed.
• Organizational skills and detail oriented
• Professional technical writing, problem solving and analytical skills.
• Teamwork: must display and be noted for being an excellent team member, within the office and across the members, and ability to work without supervision if needed.
• Multi-tasking skills
• Computer proficiency (MS Applications: Word, Excel, Power Point, MS Project and outlook)
• English and Arabic Proficiency, written and verbal

Required Qualifications:

• Bachelor’s degree in industrial engineering, computer science, MIS, BIS or business management or any other related field.
• Minimum of 1 years of experience working in areas related to business analysis & research.
• Project management knowledge and skills is preferred
• Experience in SME Development is preferred
• Experience or knowledge about Donors/ NGOs is preferred

Duration of Assignment:

Immediate hiring for a one-year contract renewable upon satisfactory performance. The duration of the USAID Business Growth Activity is 5 years, effective September 2021.

Application:

Only the most qualified and suitable candidates will be invited to interviews. Interested qualified individuals may submit their CV, cover letter and three references to [email protected] by September 8, 2022. No phone calls will be accepted to inquire about the position. Persons with disabilities are encouraged to apply.

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