Programmer II

4 سبتمبر، 2022

0 7 دقيقة واحدة

Programmer II

الوصف الوظيفي

– Programmer II
Company: Industry: 'Other' Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 30-08-2022 Ref. Number: 153043 Citizenships Jordan Residence Country Jordan Years of Experience 1 – 16
Programmer II
Job Description and Requirements
King Hussein Cancer Center is seeking to hire the following vacancy:
Programmer
II
Job Requirements

Provides the required technical support to end users, and responds to their enquiries and resolves their hardware/ software problems.

Maintains a high end user service level for all support queries, and adheres to the accredited policies and procedures.

Takes ownership of user problems and proactively deals with users’ issues, and performs technical diagnosis and fixes outstanding issues either remotely or on-site.

Follows up on all the received requests through the service desk system and conducts all the relevant documentation.

Maintains a log for the detected software/ hardware problems.

Supports end users in the usage of computer equipment by providing necessary training and advice.

Transfers more complex service issues to the relevant IT team member for resolving them.

Arranges for seeking an external technical support in case problems could not be resolved in house.

Ensures that all SLAs (Service Level Agreements) either with KHCC departments or with outside vendors are met.

Provides monthly statistics regarding the helpdesk issues to the unit head.

Maintains user security on all systems.

Develops software programs as assigned by the senior staff and conducts the relevant documentation.
* Performs any related task as requested by the direct supervisor.
Education and Professional Experience (essential minimum requirement):
– Bachelor’s Degree in Computer Science or any related field.
– One year experience in programming languages (preferably in Java or C++).
– Application of Industry Knowledge/ Database Systems Knowledge such as SQL Server, Oracle and Local Area Networks.
– Good command of oral and written English.
– Computer proficiency (Word, Excel, Access, PowerPoint and Outlook).
– Excellent communication skills.
– Ability to work under pressure.
"KHCC and its properties are smoke-free zones"
Company: Industry: 'Other' Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 30-08-2022 Ref. Number: 153043 Citizenships Jordan Residence Country Jordan Years of Experience 1 – 16