Design Engineer

4 سبتمبر، 2022

0 7 2 دقائق

Design Engineer

الوصف الوظيفي

What you will do

Project Delivery

Develop the IVR code from pre-defined requirements
Designing and developing complex requirements to accomplish business goals
Ensures that software is developed to meet functional, non-functional, and compliance requirements
Ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset
Continuously upgrade the skills by self-learning and on job training.
Assisting in the collection and documentation of user's requirements, development of user stories, and estimates.
Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
Participating in peer-reviews of solution designs and related code
Package and support deployment of releases.
Design, develop, and unit test applications in accordance with established standard
Adhering to high-quality development principles while delivering solutions on-time and on-budget

Service Delivery

Project Quality Management

Ensure the quality of all assigned projects executed/ achieved according to the quality standards defined by the project brief resulting in receipt of the Completion Certificate.

Administrative & Coordination Support:

Ensure excellent documentation management and day to day activities are undertaken to the required standards.
Assist with the preparation, coordination and updating of the business reports.
Provide a high collaboration level to support and assistance to other departments and senior managers whenever needed.

Required Skills to be successful

Technical Skills:

Strong knowledge of Genesys contact Center technologies
Solid skills in Java skills and/or J2EE
5+ years of experience with Genesys technologies, most importantly Composer (application development)
Prior hands on development experience required in Java, J2EE, Spring, Python, JavaScript
Nice to have Routing, Reporting, SpeechMiner, Agent Desktop, InfoMart, Outbound Dialer experience
Hand-on experience with the following tools: GitHub, Jira
5 years or more of commercial software development experience in Java, and C#.NET, JavaScript, Nodejs, ReactJS, mobile, and HTML/CSS. Includes a working knowledge of SQL and no-SQL databases
Must have hands on delivering Project with Angular 2.0+, Node js, C# and Spring.
Must have Technical hands on Spring Core, REST API, SOAP, AOP, Security, Integration
Must have Technical hands on to integrate REST services with UI.

Behavioural Competencies:

What equips you for the role

Minimum Qualifications and Knowledge:

Essential:

Certifications:

Desirable:

Experience:

7+ years of experience with Genesys technologies, most importantly Composer (application development) or Genesys GIA.
7+ years of experience with Genesys custom development, most importantly Genesys WDE, Genesys GMS APIs
Minimum 7 years of experience in leading the solution delivery activity at customer site.
Minimum 7 years software development experience in C#, Java where an additional language such as Python, PHP is a benefit.