Skin-Care Expert

31 أغسطس، 2022

0 27 دقيقة واحدة

Job Description

Build and maintain guest experience standards in order to build strong loyalty
Address customers queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
Advise customers on product ranges best suited to their needs
Demonstrate usage and benefits of various brands and products
Generate sales, while achieving line and sales targets, using makeup knowledge
Push skincare sales during events, promotions and launches
Sell-out target tracking at store level
Generate daily sales reports
Participate in achieving incentives
Track post-launch sales at the store level
Ensure monthly make-up sessions are reached
Ensure merchandising levels in the store are met as per the brand guidelines
Ensure in-store stock replenishment on the appropriate shelves/counters, at appropriate times
Report stock shortages using the stock order form
Ensure stock receipt as per set procedures
Analyse the client's needs and guide the client concerning the product needed and advise on usage
Follow up on the client's recovery
Build own clientele and liaise remotely through multiple social media platforms to update on new releases
Educate customers on the most appropriate range of products to use
Recommend appropriate products to suit the skin type identified
Demonstrate usage of various skincare products
Ensure a high level of expertise while conducting professional facials
Attend detailed training on products, their contents, and various unique points

What you'll need to succeed

Good knowledge of skincare
Conversationalist English
Experience in Retail

What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,