وظائف الأماراتوظائف بيت الامارات
Service Advisor
Service Advisor
الوصف الوظيفي
Service Advisor – Arabic Speakers | Al Futtaim Motors | Toyota & Lexus | Dubai
What you will do
- Ask Question and record customer requests without delay
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Clear explanation of the job done and invoice and guide to the cashier.
- Promotion of value added services
- Resolution of Customer concerns at the earliest time and ensures satisfaction.
المهارات
Required skills to be successful
- Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
- Minimum of 3 to 5 years’ experience as a Service Advisor in a big automotive dealership
- Technical knowledge – provide up-to-date technical information in response to customer inquiries
- Strong English communications skills, Arabic speaker an added advantage!
What equips you for the role
- Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
- Minimum of 3 to 5 years’ experience in the automotive industry or similar role.
- A broad based knowledge to service as a reliable consultant is absolutely essential for this role
- Able to provide up-to-date technical information in response to customer inquiries.
تفاصيل الوظيفة
- منطقة الوظيفة
- الإمارات العربية المتحدة
- قطاع الشركة
- المحاسبة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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