Cluster Learning & Development Director

30 أغسطس، 2022

0 7 2 دقائق

الوصف الوظيفي

Cluster Learning & Development Director

We are looking for a Cluster Learning & Development Director in both Pullman Zamzam Makkah & Madina establish and maintain a spirit of enthusiasm, cooperation and resourcefulness among all contacts and ensure a united effort in building on going training and retaining into the mainstream of daily hotel operations.

Being a Pullman employee means embodying and conveying the brand mindset through the values of open mindedness, forward thinking and drive.

What is in it for you:

ALL Heartist benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Responsible for developing guest satisfaction & developing the necessary related skills
Responsible for establishing a hotel system for generating training data and evaluating training results.
Monitor associate performance, develops, and executes training programs to achieve and surpass productivity standards.
provide consultation regarding opportunities and resources supporting professional development and personnel growth.
Influence the skills, knowledge and attitude of both hotels team members.
Ensure the availability and use of effective learning resources in both hotels
Communicate as requested to Accor Head Office / Academie Accor Middle East.
Train departmental trainers, mentors and/or team members
Ensure achievement of brand associate training standards
Manage supervisory and management skills training
Participate as active members on both hotels safety, quality assurance and heads of department committees.

Your experience and skills include:

6 to 7 years of experience
Aware of the Learning & Development criteria
Previous experience in Accor hotels is preferable
Highly responsible, organized & reliable
Excellent English lanugage
Strong interpersonal and problem solving abilities

Your team and working environment:

Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS