Director – Food & Beverage

Job Description

Job Description :
Company
Our client is a well-known Luxury lounge for an Aviation company. The company has more than 600 employees in a vast number of divisions and departments. They are currently looking for a Director – Food & Beverage to be based in Bahrain.
Duties & Responsibilities:

• Hospitality leadership of the lounge team
• Model the hospitality initiatives of the lounge
• Ensure F & B exceeds guest expectations
• Empowers a customer happiness, revenue driven and cost conscious focus
• Maintains lounge appearance and functionality to world class
• Inspires colleagues to deliver world class service
• Maintain a focus on the company's hospitality brand and hospitality pillars
• Ensure regular training (at a minimum once per month) engages all with the hospitality ethos and hospitality pillars
• Ensure new hires receive a quality on boarding experience, great training and positive coaching from the lounge leaders
• Liaises with airline and airport counterparts to be fully aware of guest feedback and quality of guest satisfaction
• Provide inspiring guidance to the lounge team to enhance and influence the overall guest experience
• In partnership with the head chef continually evaluate and develop new food and beverage concepts and menus
• Install a culture of openness where problems and frustrations are discussed and resolved at all levels
• Inspects lounge cleanliness and janitorial standards with the House Keeper
• Ensure all operational standards are met in regard to sanitation codes and relevant laws, food storage, food safety, fire regulations, health & safety, and loss prevention
• Make safety everyone's responsibility. Regularly bring to front of mind issues of guest safety, colleague's safety and your own safety
• Ensure security protocols are maintained and effective
• Analyze F&B cost-performance and staff costs and determine appropriate actions to maintain/ improve standards and cost management
• Liaise with procurement in the negotiation and implementation of all lounge contracts and the relationship with vendors

Qualification & Requirements:

• Bachelor's degree in hospitality & hotel management or food service management
• 3 years minimum work experience within a luxury hotel or high-end restaurants or lounge operations.
• Must have experience in leading large teams with financial and management responsibilities
• Must have excellent English language communication skills and both verbal and written presentation technique.
• Proficient in Computers and related programs (Word, MS Office, Excel)

Job Details

Employment Types:

Full time

Industry:

Recruitment / Staffing / RPO

Function:

Finance & Accounts

Roles:

Chef / Kitchen Manager

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