Captain
F&B Captain
Under the guidance and supervision of the Restaurant Manager, and within the limits of the established Mövenpick Resort Tala Bay policies and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the Outlet fully satisfied and with the wish to return back
What is in it for you?
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Discounted Food & Beverage
What you will be doing:
The Security Agent’s responsibilities include, but not limited to:
- Is responsible for his/her station or section in terms of service and guest satisfaction.
- Directs the waiter/tress for an efficient service.
- Enhances the guest satisfaction by dealing with them professionally.
- Handles the guest complaints and requests of the station or section.
- Interacts with Outlet guests professionally
- Is aware of the daily hotel activities and has product knowledge of all the hotel facilities
- Performs as per OSM Standards, and in line with the 7 hospitality issues and 4 corner stones.
- Proper grooming at all times
- To attend training classes as per schedule
Your experience and skills include:
- VTC or hospitality collage graduate or any related education
- Very good experience
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit: https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
