Senior Waiter / Waitress

28 أغسطس، 2022

0 42 3 دقائق

الوصف الوظيفي

Job Number 22149327 Job Category Food and Beverage & Culinary Location Al Maha a Luxury Collection Desert Resort & Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned trolley & tray and ensure room & floor clearance done properly. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. SCOPE / BUSINESS CONTEXT A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection. Number of Direct Reports – 03. Titles of Direct Reports – Team Leader / Restaurant Manager / Food & Beverage Manager. CANDIDATE PROFILE Experience: Minimum of 2-year experience of a similar position within a five star hotel Skills and Knowledge Minimum lifting 20 lbs. Ability of verbally communicate effectively with guests and co-workers. Pushing, pulling, bending, stooping, upward reaching Exposure to cleaning chemicals Exposure to extreme temperatures Prolonged periods of standing and/or walking Leadership skills Training and motivating skills Systems (MS Office & Symphony) Education or Certification High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area. SPECIFIC DUTIES The following are specific responsibilities and contributions critical to the successful performance of the position: Open and close shift in accordance with Departmental checklist. Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials. Properly execute revenue and check control procedures on shift. Provide floor coverage during all meal periods. Complete scheduled inventories of supplies, food, and liquor to check stock and requisition necessary supplies. Inspect storage areas for organization, use of First in First out (FIFO), and cleanliness and rectify any deficiencies. Follow property key policies, including checking out and returning keys to appropriate departments. Attend and conduct meetings as required. Ensure all side work is done on a daily basis. Manage an effective repair and maintenance program through the use of work orders, inspections, etc. Each associate expected to carry out, within their capabilities, all reasonable requests by management. To plan events of the day, organize functions and delegate task to waiters. To do the table plan & expo sheet for the shift & guest preferences. Summarizes the end of shift transactions including Guest Checks, Credit Cards, Cash Transactions, Giveaways, FB Comp, Inclusive Packages and Voids. Report to superiors any staff issues. Assist Team Leader duties & responsibilities during busy operations. Maintain a safe and sanitary work environment for all associates and guests. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.