VTC Technician Amman, Jordan
VTC Technician Amman, Jordan
VTC Technician
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Position Locations
Amman,
Tracking Code
7312
Position Type
Full-Time/Regular As the VTC Technician, you will provide assistance in all aspects of network management from network design through implementation and the maintenance of upgrading existing networks. Analyzes, designs, specifies, documents and implements communication system requirements to support the distributed functionality of a software engineering environment. Maintains a broad knowledge of network communications and local area network/wide area network (LAN/WAN) operations and has a demonstrated ability to independently work on complex assignments.
Essential Job Functions: (not limited to duties as described – performs related duties as requested)
* Develops plans for automated information systems from project inception to conclusion. Analyzes user interfaces, maintain hardware and software performance tuning, analyze workload and usage, maintain interfaces with outside systems, analyze downtimes, analyze proposed system modifications, upgrades and new COTS.
* Analyzes the problem and the information to be processed. Defines the problem and develops system requirements and program specifications.
* Coordinates closely with programmers to ensure proper implementation of program and system specifications.
* Develops, in conjunction with functional users, system alternative solutions.
* Sets up and maintains equipment for audio and video conferencing and teleconferencing meeting needs
* Provides support to engineers of site VTC and Conference Room systems such as scheduling VTC with external sites, configuring rooms to meet requirements for scheduled conferences.
* Performs video capturing and transfer video to a media streaming server.
* Troubleshoots equipment and network configurations.
Level of Supervision:
* Must be able to function independently
* Provide overview and general use training to all organization members and key leaders upon request
Physical Demands/Working Environment:
* 84 hours per week
Travel Required:
* 20% Amount
* Travel to where: Iraq, Qatar, Djibouti
Work Hours:
84 hours per week
Education and Experience:
* Bachelors degree or 3 – 5 years of current and continuous experience in the field of Video Teleconferencing, audio, and video systems
* Must have two years experience scheduling VTC meetings, events, or rooms; ensure the rooms are operational prior to any meetings or events, and provide assistance as necessary.
* Must have two years experience utilizing the Cisco TMS system
* Must have strong customer support/service skills and the ability to respond to changes in a fluid workplace environment
License & Certifications:
* Possess a valid and current U.S. Passport and Driver’s License
Knowledge & Skills:
* Demonstrated knowledge of the Cisco TelePresence Management Suite (TMS) management system
* Excellent interpersonal, verbal and written communication skills
* Ability to brief high-ranking military officials
* Proficient in the use of Microsoft Office applications
* Cross-trained in VTC Audio & Visual Technician and Scheduler support
* Ability to travel and support other sites around the CJOA and SWA
* Strong customer support/service skills and the ability to respond to changes in a fluid workplace environment
Physical Demands/Working Environment:
* Must have the ability to wear personal protective equipment, including protective mask, ballistic helmet, body armor, and chemical/biological protective garments
* Medically/Physically fit for deployment with U.S. Military Forces outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards
Security Clearance:
* TS/SCI
IAP – Ingenuity and Purpose
www.iapws.com
As a leading international services company for more than 65 years, IAP provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. A world-class leader in providing seasoned program management, IAP leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics – to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. With 2,500 team members, IAP operates in more than 110 locations in 27 countries worldwide and maintains offices in the Washington D.C. area, Florida, Maryland, Oklahoma, the United Kingdom, and the Middle East. Learn more at
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IAP is an EOE, including disability/vets.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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