Business Program Manager

25 أغسطس، 2022

0 33 دقيقة واحدة

الوصف الوظيفي

As a Business Program Manager (BPM), you lead a high performing team of Customer Success Account Managers (CSAMs) and CSAM managers that are well versed in cloud adoption, portfolio and program delivery management practices, cloud service management and technology trends. CSAMs are the delivery leaders in our core account teams and partner with a wide range of customers. This is an exciting role that will help fuel customer success through your leadership with business, customer, and team growth! 

Through the customer succuss teams in the subsidiaries of CSAMs, @ CSAM-Ms, the BPM is responsible for leading a team which drives customer satisfaction, the operational health of customers’ environments, and the alignment of delivery resources to customer outcomes and governance of support obligations.