Business Intelligence Analyst
Job Description
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:
We are looking for a strong Business Intelligence Analyst to help us build and efficiently scale our analytics capabilities in the Majid Al Futtaim's loyalty programme who will join a small and efficient team that provides data, performance insights and customer insights to the loyalty management team and to the broader organization.
Role Responsibilities and Accountabilities:
- Closely support Business Intelligence & Innovation function of Majid Al Futtaim's loyalty programme, including but not limited to insights generation, reporting, and data visualization.
- Translate business requirements into data and analytics solutions by using relevant data engineering, analytics, and visualization applications.
- Develop clean, concise, and digestible visualizations and dashboards in Power BI for the team to use and gain insight from.
- Design and develop scalable data models in Azure Analysis Services using industry best practices.
- Implement solutions that meet high standards, robust enough to not require extensive revampat a later stage.
- Maintain, enhance, and optimize current Business Intelligence solutions.
- Continually improve ongoing reporting processes while automating and streamlining self-service support and access to datasets.
- Report key insights and root causes behind variances of key metrics.
- Provide analytical support to other teams (Product, Strategy, Finance, Member Engagement, etc.) within the loyalty department.
- Carry out project based or ad-hoc analysis to deep-dive into business problems.
- Proactively identify opportunity areas for deep dive investigations and future programme development
Functional/Technical Competencies:
- Capable of translating data into insights and compelling stories, presenting to business stakeholders to drive value for the business.
- Ability to pay close attention to detail, possess a well-rounded business knowledge and have analytical & design thinking skills.
- Keeps up to date with the latest BI processes, technologies, and features.
Minimum Experience/Qualifications
- Bachelor's degree in in a quantitative field (mathematics, economics, finance, statistics, or engineering)
- Master's Degree in statistics, mathematics, computer science, business management, economics or finance is preferred
- Excellent command of English
- Minimum 2-3 years of experience in business analysis, analytics and/or management consultancy
- Experience working in an analytics heavy environment or startup is a plus
- Previous experience in Customer Loyalty, Retail (Grocery and Non-Grocery) and Leisure & Entertainment sectors is a plus
- Hands-on experience with SQL involving complex datasets and multiple data sources.
- Experience in Power BI as a data visualization, analytics tool, data modelling and preparation using DAX and SQL, and knowledge of Microsoft BI Stack.
- Experience with programming languages (Python, R) is a plus
Personal Characteristics:
- Exceptional problem solver with professional and intellectual credibility in an impactful style
- The role central and influential to multiple group-wide projects. A high level of independence and negotiation skills is required. (It's not for the shy)
- Pragmatic, fast thinker
- Hypothesis-driven approach to problem solving
- Highly analytical mindset, capable of translating data into insights and compelling stories
- Charismatic with strong communication skills
- Able to see the big picture, understanding the business priorities while keeping a great attention to details
- Comfortable working in an agile manner pivoting fluidly between constant changing priorities
- Passion for and knowledge of customer analytics
- Able to work in a diverse, multicultural company
- Excited about Majid Al Futtaim and SHARE
Job Details
Employment Types:
Full time
Industry:
Retailing
Function:
Analytics / Business Intelligence
Roles:
Other Analytics / Business Intelligence
