Security Shift Leader
Job Description
A Security Leader directs and coordinates security personal to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.
What will I be doing
As a Security Leader, you are responsible for directing and coordinating the activities of security personnel, facilitating security training, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Leader will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maintain good communication and work relationships in all areas of the hotel
- Liaise with government and law enforcement agencies as necessary
- Coordinate additional personnel for Conference and Banqueting functions
- Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
- Assist the hotel in complying with Local Fire Safety Legislation
- Assist the hotel with Local Safety Legislation to ensure compliance of the security department
- Knowledge of the codes of practice for P.A.C.E.
- Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
- Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
- Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
- Prepare incident reports
- Plan, deliver and facilitate regular staff awareness training
- Be fully conversant of company terrorist procedures and convey to staff
- Be fully conversant with hotel Fire and Emergency procedures
- Responsible for management of key control within all departments
What are we looking for
A Security Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Organised and systematic approach to problem solving
- Security industry experience
- SIA trained and licensed
- Ability to listen and respond to demanding guest needs
- Good leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
- Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in same or similar role
- First Aid
- IT proficiency
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
IT
Roles:
Team Leader / Technical Leader