وظائف في الاردنوظائف موقع كلمنينا
Sales and Customer Service Officer
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Qualifications
- Has Bachelor’s degree in Business Administration marketing or any related field.
- Has 0 – 2 years of experience with sales and customer service.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
المهارات المطلوبة
- اتجاه خدمة العملاء
- خدمة العملاء
- الاتصالات السلكية و اللاسلكية
- Sales
تفاصيل الوظيفة
- الموقع مأدبا – الأردن
- القطاع
الأعمال إدارية وخدمة العملاء, أخرى - نوع الوظيفة دوام كامل
- الدرجة العلمية بكالوريوس
- الخبرات 0 – 2
- الجنسية
غير محدد
