Sales and Customer Service Officer

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Qualifications

• Has Bachelor’s degree in Business Administration marketing or any related field.
• Has 0 – 2 years of experience with sales and customer service.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

المهارات المطلوبة

• اتجاه خدمة العملاء
• خدمة العملاء
• الاتصالات السلكية و اللاسلكية
• Sales

تفاصيل الوظيفة

• الموقع مأدبا – الأردن
• القطاع
  الأعمال إدارية وخدمة العملاء, أخرى
• نوع الوظيفة دوام كامل
• الدرجة العلمية بكالوريوس
• الخبرات 0 – 2
• الجنسية
  غير محدد

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