Helper / Custodian

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

Located in the mountainous southern region of the Caucasus, Armenia is ranked among the 60 most disaster-prone countries in the world and is further impacted by the Nagorno-Karabakh’s conflict dynamics since the early ‘90s. To that, the geopolitics of Armenia and its neighboring countries resulted in the closure of two out of the four borders of the country, leaving open only the northern and southern corridors with Georgia and Iran respectively, thus further endangering humanitarian responses in case of potential shocks. The country has been experiencing different macroeconomic progresses which have been followed by the implementation of structural reforms over the last decade, but their results have not reached the Armenian society equally. This resulted in weak, unevenly distributed growth and created structural inefficiencies leaving the population, economy, and environment to be highly vulnerable to external shocks.

A large majority of the population in Armenia has been impacted by COVID-19 pandemic, in particular the low- and marginal-income groups. The situation was further exacerbated due to the escalation of the conflict in and around Nagorno-Karabakh (NK) starting on 27 September 2020, resulting in a big inflow of spontanous arrivals from NK. The most recent developments related to the escalation of the conflict in and around Ukraine has created a developing refugee and food crisis, which is impacting Armenia too, in terms of increasing food prices, risks of food shortage and significant inflow of refugees (base on some estimates there are around 500,000 ethnic Armenians residing in Ukraine).

Taking into consideration the already increased and scaled-up activities, establishment of new units, such as Social Protection and Social Behavior Change unit to support the most vulnerable populations impacted by the global food crisis, and the increased number of staff, the CO has identified the need for hiring locally a Helper / custodian.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Perform basic maintenance of outdoor/indoor environments, to keep them clean, well-organised and in a good condition.
2. Support preparation and delivery of food and beverages, arrange for basic refurbishment and maintenance of kitchen area and equipment to facilitate efficient service.
3. Provide laundry services including basic maintenance of related equipment, to ensure that WFP office and guesthouse items are clean.
4. Provide efficient cleaning services including kitchens and toilets to ensure clean, hygienic and well-organised working environment.
5. Use eco-compatible cleaning products and methods, complying with relevant international regulations, to the extent possible.
6. Minimize the use of harsh cleaning chemicals, by adopting modern cleaning equipment/methods such as microfibre mops and cloths, detergent dispensers and dry-cleaning techniques for floors.
7. Other as required.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education is desirable.

Experience: One year or more of related work experience. Experience with an NGO, government institution, UN Agency will be an asset.

Knowledge & Skills: • Knowledge of basic equipment and use of cleaning materials/solutions. • Ability to operate and maintain equipment and supplies related to work in a good working condition. • Ability to work in all weather conditions and meet the deadlines. • High sense of responsibility and initiative. • Punctuality, honesty and integrity. • Ability to work in a multicultural environment. • Ability to work in a team.

Languages: Intermediate in English language and fluency in Armenian languages. Working knowledge (level B) of Russian language is desired.

JOB PURPOSE

To support site maintenance services in providing cleaning, laundry, basic garden maintenance, porter duties and other related manual work, to ensure WFP premises are well-organised, kept in a clean & hygienic condition and are in compliance with the established standards.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
• Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
• Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
• Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People

• Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
• Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
• Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
• Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance

• Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
• Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
• Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
• Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership

• Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
• Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
• Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
• Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

TERMS AND CONDITIONS

Contract Duration: 12 months with possibility to extend.

Applications must be submitted online through WFP e-Recruitment System.

Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment

Make sure that you answer all mandatory questions accurately and to upload your updated CV in English.

Only short-listed candidates will be contacted.

The successful candidate will have to be vaccinated against the COVID-19 to be able to perform his/her duties. The UN strongly recommends UN personnel, and their dependents receive a COVID-19 vaccine that has been approved by WHO.

Female applicants and individuals with disabilities are especially encouraged to apply.

DEADLINE FOR APPLICATIONS

Interested candidates are invited to submit their application not later than Wednesday, 31 August 2022.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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