Desktop Support Engineer
Job Description
Job Description :
- Respond to Issues from end users, managers and team members for specific IT services.
- Manage project servers, take regular backup and preserve in secured area.
- Configure and manage SwitchesRoutersFirewall.
- Should be responsible for all the IT issues( Desktoplaptop, VCON, VOIP, printers) at site.
- All incident tickets assigned should be addressed and closed in portal.
- 100% of SLA to be met every day and confirmation should be shared to in-charges.
- Focus and follow-up on the problem tickets till closure.
- Good knowledge in Desktop Management and Windows 10 OS
- Excellent Knowledge on Windows server 2012 and above, good experience on AD, DHCP, DNS server management.
- Good Knowledge in Desktop Application (Outlook/ Skype/ Printer & Scanners/VOIP phones/VPN/VCON service)
Job Details
Employment Types:
Part time
Industry:
Telecom
Function:
Arts / Creative / Graphics Design
Roles:
Desktop Publishing Artist
Skills:
Desktop Support Engineer