Information Technology Specialist
Information Technology Specialist
– Information Technology Specialist
Company: Industry: Non-Profit and Social Services Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 18-08-2022 Ref. Number: 152848 Years of Experience 5 – 12
Information Technology Specialist
Job Description and Requirements
Background:
IT and digital tools are used extensively by GIZ employees to achieve its business objectives. Consequently, professionals working in the IT unit ensure that all relevant IT systems are working as they should and in compliance with applicable rules and regulations. GIZ Jordan is in the process of enhancing its IT capacity and capability; you will be part of a skilled team that ensures smooth IT operations in support of all colleagues and partners. GIZ supports innovation and thinking outside the box. The IT team is a service provider that works in close coordination with GIZ colleagues with a solutions-driven ideology.
Applicants will be expected to undertake an assessment on basic skills in setting up an IT infrastructure.
Core responsabilities:
The IT professional will work to provide support to colleagues in the GIZ Country Office and projects. Responsibilities are: * Maintaining all working hardware and software (IT infrastructure) in optimum condition to minimize interruption to GIZ work
* Ensuring that the IT systems in use comply with guidelines relating to IT and data security according to ISO/IEC 27001 certification
* Identifying relevant problems and issues and assisting in formulating implementation-oriented solutions
* Further developing instruments and assisting in introducing innovation and change
* Managing knowledge by disseminating and documenting know-how, experience, and information
Main activities
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IT Infrastructure and tools (hardware, software and networks)
* assists in installing and maintaining hardware (notebooks, printers, digital cameras, scanners, servers, and all PCs) in accordance with current GIZ standards
* monitors the state of hardware and software in use and in consultation with management, helps purchase and improve hardware and networks, assists with testing new hardware systems, and identifies options for upgrading existing systems and peripherals
* helps maintain all GIZ standard and custom software used in the field structure (e.g. MS Office, WINPACCS, SAP, Payroll, virtual meetings)
* Monitors the internet connections in use to ensure maximum uptime
* helps maintain local area network (LAN)
* carries out and ensures general administration of the entire IT system
* backs up data and safeguards the system against hackers
* resolves all computer and internet problems, prepares all the necessary information * provides support with IT emergency service
* assists in advising on IT projects
* maintains a list and documents the installation and settings of all hardware and software systems
* ensures that IT on-site is up to date according to GIZ IT guidelines –
IT Security
* helps monitor vulnerabilities in the communications networks used to ensure data leaks are prevented
* helps monitor existing setup to ensure compliance with GIZ IT and data security regulations
* helps regularly update antivirus software and relevant operating system updates/patches to ensure a secure working environment
* helps maintain user permissions and access to a local shared filing system
* helps in data backup to ensure total system recovery and minimise disruption –
Operational tasks, incorporates market developments on relevant IT issues on his/her own initiative and assists in purchasing by providing technical specifications and compatibility
Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.
Qualifications and specialist knowledge
Qualifications
* BSc/MSc in IT or any relevant field * Certification for Microsoft Windows Server 2012/2016, Windows 10, and MS Office 2016/365 or equivalent experience.
* Outstanding knowledge of IT hardware and software used, computer network systems, database software, and network security.
* Ideally, knowledge of GIZ systems and specific GIZ software (SAP, WINPACCS, etc.)
Professional experience
* At least 5 years’ experience in an IT position or similar experience in IT area
Other knowledge, additional competences
* outstanding working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
* good knowledge and command of the English is a must
* willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management. Company: Industry: Non-Profit and Social Services Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 18-08-2022 Ref. Number: 152848 Years of Experience 5 – 12اضغط هنا للتقدم للوظيفة من الموقع الأصلي
