PROTOCOL ADMINISTRATOR ON-DUTY
Job Description
Summary
Essential Responsibilities and Duties
2. Monitors the operational activities of the Department during off-duty hours.
3. Coordinates and liaises with concerned departments to ensure prompt and appropriate arrangements of medical services for VIP patients.
4. Meets and greets VIP patients as assigned and provides assistance as necessary. Ensures their convenience and comfort.
5. Monitors enforcement of administrative admissions for Hospital inpatients through Emergency Medical Services (EMS) and Medical Evacuation (MEDEVAC) sources.
6. Ensures that all necessary arrangements for VIP patients, visitors and patient's relatives meet Hospital policies and procedures.
7. Coordinates with the Protocol staff (Inpatient Protocol Section and Ambulatory Care Protocol Section) on a daily basis to complete any tasks as directed by Director of Protocol Services or higher management.
8. Provides follow-up with Hospital departments regarding urgent matters. Performs special projects as required.Education
Master's or Bachelor's Degree in Hospital/Business Administration, Public Relations, or other related discipline is required.Experience Required
Other Requirements(Certificates)
Saudi Nationals only.
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
Customer Service / Call Centre / BPO
Roles:
Customer Service Executive (Voice)
