Road Freight Commercial Center Lead – Jeddah
Job Description
Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Connecting People. Improving Lives.
Currently, we are seeking forRoad Freight Commercial Center Lead (Jeddah). In this role, the successful candidate is to manage Supplier Procurement within the Road Freight, and to establish and Manage Road Freight Rate Card System and provide competitive pricing to internal and external Customer.
Key Responsibilities
General:
. Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests
. Ensure product profitability by managing customer selling rates and supplier buying rates
. Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ's
. Improving carrier base in country by minimum of 100% in first year and 25% YOY
Procurement
. Owns and maintains Country Road freight Tariffs with carriers on agreed validity
. Understanding and Managing of costing Structure of Road Freight Supplier
. Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
. Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market
. Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them
. Manage and keep transport supplier (buying) register up to date.
. Execution of global procurement strategy and decisions (rates, process, etc.)
. Monitors carrier/ station performance and initiates corrective actions.
Estimates
. Development and Implementation of a Rate Card Model for domestic and cross border Road Freight
. Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating
. Standardize costing Model to ensure quick and effective turnaround timings on pricing requests
. Standard quotes are responded within 6 hours exclusions – weekends and requests received after 4 pm on work days (Monday – Friday)
. Determine profit margin, support and follows up with Sales, Sales Support and Customer Service
. Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road
. Follow-up with internal and external customer requests for quotes & pricing.
. Follow-up on all estimates that have been submitted to customers
. Maintain proactive communication/relationship with colleagues and managers
. Maintain and keep estimate/bid register up to date
RFQ Bidding
. Monitor and participate on RFQ's for road freight together with designated sales person
. Managing and fully owning RFQ Bids for road freight
. Coordinate RFQ's above 50.000 USD with Regional Head of Commercial Center Road Freight
. Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email)
. Participate and consult other departments and products in their pricing strategy for road freight component of freight
Administration
. Supply Month End number of estimates completed, won and lost to Head of Road Freight
. Assist in rate disputes where necessary
. Use of Quoteshop for 100% enquires
. Develop and execute trade-lane management marketing and capacity overview
Quality & Improvement
. Comply with company Quality processes
. Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis
Job Skills
Competence
Competency segment ‘Business
Customer Orientation- Is focused on Identifying and understanding each customer's needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
Business Acumen- Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of the company
Analytical & Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
Competency segment ‘Leadership
Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Competency segment ‘Personal
Accountability:Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others trust in own professionalism, integrity, expertise and ability to get results.
Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self-Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
Qualifications & Experience:
Education Level – Must have a Bachelor degree Preferable tertiary education including diploma an advantage.
Experience Level– 5 years experience directly related to the duties and responsibilities specified.
We offer:
. Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
. Flexible working hours with the possibility of occasionally working from home upon agreement
. Possible further career development
. Competitive salary
Why join DHL Global Forwarding
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
OurTOP EMPLOYER prestigious certificationattests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, whenpeople think of forwarding we want them to think DGFbecause we have:
. Thelargest global networkwith more than 30,000 passionate employees
. Themost efficient processesandfastest response times
. Thebest solutionsandbest customer service
Our Vision:The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Details
Employment Types:
Full time
Industry:
Courier / Freight / Transportation
Function:
Operations
Skills:
Estimating Achieving Results Profitability Maximize Profitability Analysis Teamwork Selling Friendliness Customer Service Manage Risk Validate rate management pricing management Marketing Cross Border Management Business Analysis Administration Sound Judgement Development competitive pricing Finance Business Acumen Sales pricing strategy Costing Buying Bidding Proactive Negotiate quality processes Customer Oriented Professionalism Communication Skills Analytical Decision Making Ratio Analysis Global Procurement Get Results Results Orientation Rfq Listening Skills Sales Support Accountability Methodology Market Trend Connecting People Relationship Integrity Monitors Transport Leadership Procurement Impact Rating Network Performance
