Call Center Officer

Call Center Officer

الوصف الوظيفي

• Manage inbound and outbound calls in a timely manner.
• Provide accurate information to the caller, catering to all the necessary inquiries.
• Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
• Develop long-term contacts through qualitative telephonic discussions and conversations.
• Keep records of all conversations in our call center database in a comprehensible way.
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

المهارات

• Expertise in working as a call center professional in a professional agency or BPO.
• Adept in handling different functions of the telephone along with fluent spoken skills.
• A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
• Good computer skills.
• Polished convincing and negotiations skills.
• Flexibility and openness to innovation and improvement.

تفاصيل الوظيفة

منطقة الوظيفة

الرياض, المملكة العربية السعودية

قطاع الشركة

صناعة السلع الاستهلاكية المعبأة

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

6

المرشح المفضل

منطقة الإقامة

المملكة العربية السعودية

للتقدم على الوظيفة