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Customer Support Specialist - Arabic - وظيفتي
وظائف البحرينوظائف مونستر البحرين

Customer Support Specialist – Arabic

Job Description

Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world
Responsibilities

  • Handle high volume live chat and other online tools
  • Provide accurate, valid and comprehensive information
  • Follow communication procedures, guidelines, and policies
  • Support other business units with customer liaison, accurately document customer requests
  • Manage complaints, provide proper solutions and options within the time limits follow up to secure resolution
  • Go the extra mile to engage customers
  • Requirements

  • College degree or above
  • Fluent Arabic language, advanced English speaker
  • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply
  • High level of honesty and integrity Proactive and meticulous A sense of responsibility and team work spirit
  • Ability to work under pressure, strong communication skills and exceed beyond expectation
  • Passionate for customer service industry and can accept to work under different work shifts
  • Positive about the crypto industry
  • Working at Binance
    . Do something meaningful Be a part of the future of finance technology and the no.1 company in the industry
    . Fast moving, challenging and unique business problems
    . International work environment and flat organisation
    . Great career development opportunities in a growing company
    . Possibility for relocation and international transfers mid-career
    . Competitive salary
    . Flexible working hours, Casual work attire

    Job Details

    Employment Types:

    Full time

    Industry:

    Internet / E-commerce

    Function:

    Customer Service / Call Centre / BPO

    Roles:

    Customer Service Executive (Voice)

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