وظائف السعوديةوظائف مونستر السعودية

SPC Coordinator – Jeddah

Job Description

1. Purpose
To handle Inbound, Outbound processing of customer orders, both physically and systematically along with the support services in logistics division.
2. Accountabilities

  • Receive and process orders in line with Customer Work Instructions
  • Perform Dock to Stock and Put-away activities
  • Ensures that any discrepancies (quality/quantity) are timely highlighted and reported to the customer
  • Perform Value Added Services as relevant
  • Where necessary perform pro-active track and trace
  • Maintain, archive data which enable easy retrieval

3. Nature and Scope

  1. Context

Order management
Order Handling
Order fulfilment
Performance and reporting
Maintain inventory accuracy

  1. Reporting relationship – Reports to SPC Supervisor
  2. Working relationship

External –
Customers, daily
Global Network (SPL)
Freight forwarders
Internal –
Logistics team
Gateway and Operation
Customer Services
Essential

  • Fluent in English, written and oral
  • Computer literacy and typing speed not less than 30 words per minute

Personal specifications

  • Mature, professional and conscientious approach
  • Able to work independent
  • Ability to work under pressure

Job Details

Employment Types:

Full time

Industry:

Courier / Freight / Transportation

Function:

Customer Service / Call Centre / BPO

Roles:

Customer Service Executive (Voice)

Skills:

Inbond process Outbond process Order Handling Order Management

Education:

Bachelor's Degree

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