L1 Security Engineer
Job Description
Our Client
Leading MSSP based in Saudi Arabia
Your Responsibilities
- Provide exceptional customer support via the ticketing system and phone.
- Cover 24×7 operations and provide on-site coordination.
- Provide daily summary reports of network events and activity relevant to security systems.
- Proactive Network monitoring and Incident management.
- Adhere to Change Management and Maintenance policy and process.
- Escalate support requests to next level engineers and communicate with Incident Management as appropriate.
- Escalate to vendors and follow up as needed to ensure problem resolution .
- Document planned and unplanned network events in appropriate tracking and turnover systems
- Troubleshoot and resolve incidents/issues within SLA.
- Review, provide input, and sign off on defined policy and process standards
- Examine technical problems and provide basic engineering and additional support in solving the problems
Your Qualifications
- Bachelor of Science in Computer Science or a related field
- Two or more years work experience as a System Security Engineer or related position
- Good experience in developing, operating, and maintaining security systems
- Good knowledge of operating system and database security
- Good in networking technologies, network security and network monitoring solutions
- Must understand security and incident response best practices
- Must have prior Operational experience with Next Generation firewalls
- Any industry recognized security certification, such as CCNP Security, PCNSE or NSE4 is preferred
Halian Group
With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.
Job Details
Employment Types:
Part time
Industry:
IT / Computers – Software
Function:
IT- Hardware / Telecom / Technical Staff / Support
Roles:
Security Engineer
