Assistant Recreation Manager (Al Samriya Autograph Collection Doha)
Job Description
Job Description :
Job Number 22036371 Job Category Spa Location Al Samriya Autograph Collection, Dukhan Road, Shahaniyah, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Non-Management POSITION SUMMARY Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies. CANDIDATE PROFILE Education and Experience High school diploma or GED 1 year experience in the recreation/health club operations or related professional area. OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major no work experience required. CORE WORK ACTIVITIES Assisting with Recreation Operations Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Monitors quality, standards and meets the expectations of the customers on a daily basis. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Schedules events, programs, and activities, as well as the work of others. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports the management of outside vendors including water sports and scuba. Assists with managing group activities including sand painting, bon fires, and team building events. Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.). Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units. Providing and Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed. Conducting Human Resources Activities Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Participates in the performance appraisal system process, giving feedback when needed. Coordinates training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates subordinates are also open to raise questions and/or concerns. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
Job Details
Employment Types:
Full time
Industry:
Hotels / Hospitality / Restaurant
Function:
Hotels / restaurants
Roles:
Other Hotels / Restaurants