Order Management Specialist
Job Description
Job Description Summary
In this role, you will be responsible for activities and processes that help the Order Management Team achieve business objectives through Order entry quality, integrity and fulfilment.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Roles and Responsibilities
- Plan and pro-actively manage the entire process of fulfilling a customer contract from order entry to collection to ensure that customer requirements are met
- Establish and maintain communication with the appropriate individuals throughout the process (Installation Team, Finance, Logistics)
- Order entry and backlog quality. Implement changes as required for each project followed. Optimize sales transfers
- Monitor the customer plan versus actual to pro-actively reduce span in the order fulfillment and the on-time delivery of the equipment
- Ensure orders validation, compliance and approvals before order entry
- Confirm customer requested date and plan the backlog management
- Own and update timely key dates using local operating mechanisms and reports
- Reviews weekly business sales
- Set up contract review with finance and commercial operations teams
- Daily follow up of customer credit documentation and inventory
- Give shipping and billing instructions in accordance with contracts terms and conditions.
- Follow shipment, installation, application via reports
- Follow up on collections issues due to order operations
- Provide root cause on defect analysis
Required Qualifications
- This role requires 2 to 5 years experience in the Sales Operations/Order Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college
- Team player
- Committed to deliver
- Ability to use Systems and work in a matrix environment
Desired Characteristics
- Strong oral and written communication skills. Ability to document, plan and execute programs.
- Project Management
- Transportation & Customs
- ERP Tools (eOM, Oracle, MyOrders)
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust lead with transparency deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Job Details
Employment Types:
Full time
Industry:
Hotels / Hospitality / Restaurant
Function:
Oil & Gas , Sales – Engineering / Technical / IT , Sales / Business Development
Roles:
HSE Management Specialist
Skills:
project management Team Player written communication skills operations Order Management logistics Finance erp tools billing Sales Operations Contract Review diversity communication Commercial Operations oracle
