Team Member Restaurant Supervisor – Waldorf Astoria Lusail Doha
Job Description
A Team Member Restaurant Supervisor is responsible for managing the Team Member Restaurant operationsto deliver an excellent Team Member experience while training staff and working within budgeted guidelines.
What will I be doing
A Team Member Restaurant Supervisor will also be required to operate the Team Member Restaurant, and manage, train, & develop team members and work withinbudgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage the Team Member Restaurant operation, reporting to the Team Member Restaurant Manager
- Maintain exceptional levels of customer service
- Manage, train and develop the Restaurant team
- Manage Team Member concerns and queries in a timely, polite and efficient manner
- Support the budgeted guidelines in relation to Food and Payroll
- Accountable for monthly stock takes
- Follow the departmental targets and objectives, work schedules, budgets, and policies and procedures
- Receive feedback on Team Member satisfaction levels with a focus on continuous improvement, reporting to the TM Restaurant Manager
- Be environmentally aware and follow heart of house requirements as per Hilton standards
- Organize together with the HR Department, special events and activities at the Team Member Restaurant
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for
A Team Member Restaurant Supervisor serving Hilton brands is always working on behalf of our Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Supervisory Food and Beverage experience
- Able to meet operational and financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
IT
Roles:
Customer Service Executive (Voice)
Skills:
Restaurant Assistant Manager Prep Cook Restaurant Server Maintenance Team Member Hostess & Cashier Fule Station Attendant Line Cookshift Lead
