Quality Analyst

23 يونيو، 2022

0 67 2 دقائق

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Quality Analyst

Nuqtat Al Taknalojia
Amman, Jordan
Today
2022/10/21

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Job Description

Job summary
Be part of Amazon…
…business philosophy: work hard, have fun and change the world. We master our customer understanding every day. Whatever our customers want, we find the means to deliver it. You are welcome to join Amazon and enjoy helping people to discover new worlds.
Product Compliance Team means…
…safety. We ensure that Amazon transactions satisfy legal and safety requirements. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, import/export) which means many of activities you can find below.
Key job responsibilities
Your job responsibilities as Quality Analyst may include:

Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
Conduct audits on a daily basis
Create models that optimize the resources, inputs & outputs of Compliance operations business.
Report of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
Share results of audits with Operations and Program Teams on a weekly/daily basis.
Provide feedback to the associates and close loop on audit observations.
Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
Respond to stakeholders with guidance and flags any updates to Lead/Manager

Bachelor's degree or equivalent post-secondary degree
Minimum of 2 years’ experience using quality mindset to drive improvements
Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels
Experience communicating and presenting to groups
Self-starter capable to taking initiative and working with minimal direction.
Experience managing a project portfolio. Small/Medium Project management experience.
Six Sigma Green Belt Certification or similar
Experience in Implementation of Quality Management System ( QMS)

Knowledge of consumer product compliance processes and regulations
B1 DE, NL, FR language
Proficiency with VBA, SQL and knowledge of Data Warehouse
Experience in regulatory compliance management with government agencies
Experience in Auditing firms like EY, KPMG & Deloitte will be beneficial
Experience in designing and implementing custom reporting systems using automation tools
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems