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مطلوب موظفي كول سنتر للعمل لدى شركة زين للاتصالات

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مطلوب موظفي كول سنتر للعمل لدى شركة زين للاتصالات

تعلن شركة زين للاتصالات عن حاجتها الى :

1- Customer Service Advisor (Call Center) – Ma’an Resident (Part Time)

Zain Jordan is actively recruiting for a Customer Service Advisor Agent.

You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.

Your Responsibilities Will Include But Not Be Limited To

  • Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.
  • Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.
  • Provide product and service information to our customers.
  • Promote Zain’s products and services by understanding customer needs and interest and providing them with the right offers that match those needs.
  • Trouble shoot service equipment issues.
  • Adhere to, and fulfill, individual and team Performance Metrics.
  • Working conditions:

Working Days : 5-6 days per week ( including weekends ).

Working hours : 6 to 8 hours per day. / Shift based

Salary : Hourly based.

2- Customer Service Advisor ( Call Center ) – Ajloun Resident (Part Time)

Zain Jordan is actively recruiting for a Customer Service Advisor Agent.

You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.

Your Responsibilities Will Include But Not Be Limited To

  • Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.
  • Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.
  • Provide product and service information to our customers.
  • Promote Zain’s products and services by understanding customer needs and interest and providing them with the right offers that match those needs.
  • Trouble shoot service equipment issues.
  • Adhere to, and fulfill, individual and team Performance Metrics.

Working Hours will be 6 to 8 hours / per day as a max.

https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=30195&siteid=5156&jobId=31222#jobDetails=31222_5156

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