شركة أمريكية في عمان بحاجة الى موظفي كول سنتر
شركة أمريكية في عمان بحاجة الى موظفي كول سنتر
An American Based Company is Looking to Hire Call center Agents In Amman
Work From Home
Attractive Salary + Bonuses
English Fluency is A Must
Job Description
Receive and process calls from all customers, agents, and other external/internal parties.
Provide follow-up, occasional campaigns, and callbacks blended with normal inbound calls.
Handle and solve all inquiries, requests, and complaints received via all channels available (phone, e-mail…etc.)
Communicate with other departments all relevant customer inquiries if applicable.
Provide proper information to customers with a complete and comprehensive understanding of Orange products and services.
Keep up-to-date with all the services and products provided
Job Requirements
Excellent (Fluent) command of written and spoken English
Familiarity with CRM systems and practices
Demonstrates a positive, enthusiastic, friendly attitude.
Strong phone and verbal communication skills along with active listening.
Ability to multi-task, set priorities and manage time effectively
Working Monday to Saturday (Sunday Off) from 2:00 PM till 9:00 PM Jordan time
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